Everything you
need to know.

Everything. Accommodation, all meals and beverages, workspace access, high-speed fibre internet, and curated experiences. No hidden charges.

Direct flights into Puerto Plata or Santiago, then a private shuttle. Door to desk in under two hours from most US East Coast cities.

The entire property is designed around sustained team performance, combining enterprise-grade work infrastructure, private accommodation, recovery, dining, and facilitation in one coordinated environment.

Yes. Full-property exclusivity is available for groups seeking complete privacy and a fully branded, bespoke programme.

Yes. Workspace setup, meals, recovery, team sessions, adventures, and daily pacing are configured around your people and objectives.

Every stay includes a coordinator, hospitality team, technical support, culinary staff, and trusted activity partners.

We recommend booking at least 8–12 weeks in advance to secure your preferred dates and allow time to co-design the programme. That said, we do occasionally have last-minute availability — contact us to check.

We accommodate groups from 8 to 60 people. Smaller groups get more intimate villa settings; larger groups are spread across our full resort with dedicated session spaces for each team.

Yes. Our retreat consultants will work with you before arrival to shape the schedule around your objectives — whether that’s a product sprint, leadership alignment, onboarding cohort, or a mix of all three.

Accommodation, all meals and beverages, workspace infrastructure, facilitation support, activities (surfing, yoga, spa), transfers from the nearest airport, and a dedicated on-site coordinator.

Absolutely. Many clients bring their own facilitators, external consultants, or executive coaches. We provide the space, logistics, and support — you own the content.

Yes. Every stay includes a dedicated on-site coordinator who handles logistics, meal timings, activity scheduling, and any ad-hoc requests — so your team lead can stay focused on the programme.

Dedicated 1 Gbps fibre, redundant 4G/LTE backup, and IT support on-site. We treat connectivity like a utility, not an amenity.

Each workspace comes with dual 27″ monitors, an ergonomic chair, high-speed wired and wireless connections, and plug-and-play peripherals. Bring your laptop — everything else is ready.

All session rooms are equipped with high-quality AV and stable connectivity. We routinely support hybrid retreats where part of the team joins remotely via video call.

Every primary workstation includes an ergonomic chair, dual monitors, wired and wireless gigabit connectivity, universal adapters and access to printing and conferencing equipment.

Yes. We plan seating, team zones, workshop walls and meeting-room layouts during onboarding so the workspace is ready for your first session.

Our on-site team monitors connectivity and can assist with conferencing, presentations, peripherals and any last-minute technical requirements.

Yes. Sound-controlled call rooms and private breakout spaces are available alongside the main team studio.

Individual villas sleep 2–4 guests each. For groups of 8–60, we allocate villas based on team size and preferences. Larger groups may take over the entire resort for a fully private experience.

Villas are configured for two to four guests, with private bedrooms and generous shared living areas. We allocate the right mix based on your group and rooming preferences.

Yes. Every villa has reliable Wi-Fi and a quiet desk or work nook for private calls and focused work outside the main studio.

Daily housekeeping, premium linens, towels and evening refreshes are included throughout every stay.

Yes. Full-property takeovers are available for larger groups and teams seeking complete privacy.

Yes. Pool access, gym, beach equipment, yoga sessions, and transfers from the nearest airport are all included. The only extras are optional off-site excursions and premium spa upgrades.

The pools, gym, private beach, yoga areas, paddleboards, kayaks and shared lounges are included in your stay.

No. On-property amenities remain available to resident guests throughout the day, with private group sessions arranged on request.

Yes. Paddleboards, kayaks, flotation equipment and beach essentials are available on-site.

Our team can schedule private yoga, mobility, strength and conditioning sessions around your working agenda.

We offer deep-tissue massage, sports recovery treatments, facials, yoga, cold plunge, and sauna. A tailored wellness itinerary can be arranged in advance for groups who want structured recovery built into their schedule.

The programme includes relaxation and deep-tissue massage, sports recovery, facials, guided breathwork, mobility, sauna and cold-plunge sessions.

A core recovery programme is included. Additional treatments and extended private sessions can be added during planning.

We review your agenda in advance and place individual or group sessions where they best support the team’s energy and focus.

Yes. Our therapists discuss individual needs before every treatment and tailor pressure, technique and duration accordingly.

Absolutely. Our chefs accommodate vegetarian, vegan, gluten-free, and allergen-specific diets. Share your team’s requirements during onboarding and every meal will be prepared accordingly.

Yes. Vegetarian, vegan, gluten-free and allergen-specific menus are prepared with the same care as the main menu. Requirements are collected before arrival.

Our four rotating menus keep longer stays varied while allowing chefs to work with the best produce and catch available that week.

Absolutely. Breakfast, lunch, snacks and dinner are timed around your agenda, with flexible service for changing plans.

Fresh fruit, snacks, coffee, tea, juices and non-alcoholic refreshments are available throughout the day. Bespoke drinks packages can also be arranged.

Yes. Most programmes combine facilitated on-property sessions with one or two North Shore adventures, sequenced around your team’s objectives and energy.

We design inclusive options and clear alternatives for every activity. Your programme is adapted around mobility, confidence, and individual preferences.

Transport, specialist guides, equipment, refreshments, safety support, and all planning are handled by our team unless your itinerary states otherwise.

We recommend confirming the core programme four to six weeks before arrival. Our team can still adapt individual sessions as the stay approaches.

Every experience can be adapted for mixed abilities, confidence levels, and group sizes. We confirm individual requirements during planning.

We provide a clear packing list before arrival. Specialist equipment, water, refreshments, and safety essentials are supplied.

Yes. Private transport from Green Office, local coordination, and return transfers are included whenever the experience takes place off property.

Absolutely. We can combine experiences into a half-day, full-day, or multi-day programme around your working schedule.

Completely. We can refine an existing activity, combine several experiences, or develop a new concept around your culture, objectives, group profile, and available time.

Yes. Most custom programmes blend both—perhaps a facilitated morning challenge followed by a private sail, chef-led dinner, or restorative spa session.

Four to six weeks gives us the best access to specialist guides and private venues. We can often create an exceptional programme on a shorter timeline when availability allows.

We design for inclusion from the start. Routes, pacing, roles, and alternatives are planned around mobility, confidence, and individual preferences without diminishing the shared experience.

Your proposal clearly outlines all included guides, private transport, specialist equipment, refreshments, safety support, venue access, and on-site coordination.